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Danielle worked with Sky for 11 years, latterly as Customer Service Director and Director of Service Operations with responsibility for over 8000 call centre advisors in the UK, India and Bulgaria.  During her leadership, NPS doubled and Sky was consistently Number One across all products according to Ofcom.  Having been an ambassador for Women in Leadership throughout her time at Sky, Danielle recently decided this was where she wanted to devote her attention.  She left Sky in March, setting up Somebody Inside with her co-partner, Nic Conway, a business that works with women from all walks of life to help them find their authenticity and create the life they long for.

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