Dana Tessier is an accomplished knowledge management (KM) practitioner and has designed and implemented strategies for high tech companies in fast-paced and high growth environments receiving industry accolades. She earned a Master’s in Library and Information Studies from McGill University where she specialized in KM. She has published and presented on e-learning, information architecture, information overload, information seeking behaviour, knowledge sharing, KM strategy, leadership, and user adoption. She is currently the Director of Knowledge Management at Shopify. She is the editor of Organizational Culture Strategies for Effective Knowledge Management and Performance which will be published by IGI Global in September 2021.