Claire is Managing Director of Academie du Service UK, with 20 years of international experience in the field of marketing of services and managerial innovative approaches, as consultant, business developer and trainer.

After having joined the Accor Group in 2001, she got very early the chance to develop entrepreneurship skills, first participating in the creation of Academie du Service as an Accor Subsidiary, then becoming co-owner of the company when it became independent, launching a unique bilingual magazine dedicated to service activities and co-founding the Service Lab Foundation.

She has an Executive MBA from CELSA-Sorbonne, 2 Master Degree (Communication & European culture management) and a postgraduate in HR policies from the College of Europe (Belgium).

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