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I help businesses turn customer service into competitive advantage. I work with organisations to deliver technology solutions that positively impact their business and customer service. My approach is consultative and I bring experience of over 20 years in solution sales in both the UK and US. Specialties: OmniChannel Engagement, Customer Service Strategy, CallBack solutions, Unified Agent Desktop, PCI Compliance, Workforce Optimisation, Analytics, Process Automation, ITSM, CAAS versus Premise technology comparison. I have a lot of resources available – so please just get in touch.

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Chris Madge

You may also like...

The Future of the Workforce: Linking Retention, Learning...

Employee Wellbeing – Where are your Blind Spots?...

Employees Don’t Want Meditation Apps - They Want a...

Talent Acquisition Futurism - The Loreal Group, Leonel...

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