I’m the Head of Internal Communications and Engagement at the Intellectual Property Office and loving (almost) every minute of it.
After many years in public sector HR roles, I decided to move across to head up this new team in 2014 – the best career decision I’ve made to date.
Being able to positively influence people’s experience at work is a great honour and every day, I get to work with a fantastic team who are as enthusiastic and curious about engagement as I am. Human behaviour is fascinating and we’re growing and learning all the time.
At work, developing great relationships is the cornerstone to what we do. Day to day, my team and I work closely with our Board and senior team to build support and trust in our strategy. We understand our business, our people and the scale of our challenges which allows us to work with our leaders and managers to effectively communicate, involve and support our people (1300 of them) in times of change.
Over the last 5 years, our engagement survey has shown increases across the organisation and we’re now firmly within the Civil Service High Performer category. An accolade that we’re extremely proud of.