How to Keep Your Customers From Cheating on You
Loyal customers are cheaper to retain than new ones are to acquire. The more you know about your customers, the less chance they will go to a competitor. This e-book explores strategies that a proven to maximise customer lifetime value.
Learn how you can:
- Demonstrate your authenticity
- Uncover hidden, but important truths about your customers
- Inject timely customer feedback into your product innovation cycle
- Create more detailed maps of the customer journey
- Create a genuinely customer-centric strategy