New study reveals why engaging employees early in RPA is good for business
Softomotive, a leading Robotic Process Automation (RPA) vendor, today launched a new study which highlights the business value of engaging employees early on in automation processes.
The Softomotive People1st Employee Study 2019, conducted in partnership with KS&R, Inc., a global market research and consulting firm, questioned over 1,200 employees in the US, UK, and India. The study gives in-depth insights into their involvement in RPA processes, the concerns they have and how organisations should address them.
Among the findings in this extensive study:
- 37% of employees’ time in an average week is spent on activities that don’t contribute significant value to the business
- 75% are interested in using RPA, or using it more than they do today
- 77% want at least a little input into decisions about how and where RPA should be leveraged
- Only 25% of employees feel they are “very well prepared” for more automation at work.
“We found that employees definitely want to be more than just passive spectators in RPA processes,” said Bob Weare, Softomotive’s Chief Marketing Officer, “At the end of the day, it is end users, or citizen developers, who have the best understanding of how to accelerate process automation for better business outcomes. Logically, it makes sense that they should be part of any RPA project right from the start.”
Softomotive’s People1st Approach for RPA is a totally new way to deploy RPA by putting the power in the hands of end users. It ensures that employees are properly equipped with the full support and collaboration of the IT function to automate what they want, when they want, within pre-defined boundaries.