Thought leadership

Attend the best customer and employee engagement event of 2013


Customer Engagement Summit, 28th November 2013, London


The only joined-up customer experience event to drive customer and employee engagement solutions, performance and profitability across all channels


The 2013 programme of over 30 leading speakers will include keynotes from Anthony Hilton, City Editor at the Evening Standard, Ben Page CEO at IpsosMORI, a live performance keynote from Virgin Media, case studies from BT Retail, LV=, Argos, Lego, Nationwide, Carnival UK, BSkyB, Affinity Water, Norfolk CC, BBC, and Merton BC and a lunchtime workshop with TalkTalk. Delegates will gain first hand insights into finding the best solutions to the challenges and opportunities around customer and employee relationships in a rapidly changing, volatile business environment.




• Valuable insights

• Latest best practice

• Leading case studies

• Expert speakers

• Network with 500+ customer and employee engagement peers

• Free draw to win an iPad mini 



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