17th September 2019

Internal Communications Conference

Victoria Park Plaza
Register Sponsor

Introduction

The critical employee engagement role too often neglected by HR

The Conference took an in depth look at the fast changing world of internal communications and how it is increasingly taking on the critical employee engagement role that has too often been neglected by those in HR.

The way we work is changing rapidly. Our people are becoming more mobile with access to more and more sophisticated technology. The way we communicate with our people must also change and we will look at how organisations are grappling with the challenges thrown up by the seismic changes in the way we work. At the Internal Communications Conference, delegates learnt how internal communications can deliver effective employee engagement across the entire organisation and how to create a strategy for the entire employee journey. The focus was on those organisations that are driving towards competitive advantage by getting their employee communications strategies right.

View the 2018 Internal Communications Conference in Pictures Here

Photo Reel

See what you missed in 2018

2018 Speakers

Sam Bleazard

Sam Bleazard

Laing O’Rourke
Sukh Ryatt

Sukh Ryatt

OAK Intranet
Heather Mustafa

Heather Mustafa

Nationwide Building Society
Alison Bennett

Alison Bennett

Sense
08/08/13: Karian and Box, York. Photo by Bailey Cooper Photography. Unauthorised reproduction prohibited.

Ghassan Karian

Karian and Box
Eoin Cotter

Eoin Cotter

Poppulo
Patricia Mestre

Patricia Mestre

Montepio Bank
Dan Coles

Dan Coles

Travelex
Robert Porter

Robert Porter

Workplace by Facebook
Marcos Eleftheriou

Marcos Eleftheriou

Ennismore
Alissa Clarke

Alissa Clarke

Tate & Lyle PLC
mckenzieminifie--Edit

Martha McKenzie-Minifie

ING
Chris Seth

Chris Seth

Dynamic Signal
Keren McCarron

Keren McCarron

KP Snacks
Alan Oram

Alan Oram

Alive With Ideas
Alenka Daniel

Alenka Daniel

Barts Health NHS Trust
Megan Skinner

Megan Skinner

Barts Health NHS Trust
Tomas Maunier

Tomás Maunier

City District Ltd.
Sophie Theen

Sophie Theen

11FS
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Sam Bleazard

Head of Internal Communication

As Head of Internal Communication at global construction and infrastructure group Laing O’Rourke, Sam Bleazard is part of team who continue to challenge industry norms and corporate thinking, taking a 360 degree approach to employee engagement, while keeping the organisation’s complex and exciting construction projects at the heart of the business.

Starting his career at Royal Mail Group, Sam spent over 20 years working with diverse audiences and leadership teams both in the UK and internationally.

With spells in central government, FMCG, Retail and Marketing he is dedicated to simplicity and immediacy in communication, and supporting leadership authenticity.

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Sukh Ryatt

CEO

CEO at Oak Intranet, Sukh is also a full-time engagement evangelist, part time geek, and after-hours charity fundraising rock guitarist. Every day, he counts his blessings for having the opportunity to work with the most talented folks on the planet, to create and spread the word about the most awesome intranet on the planet; Oak!

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Heather Mustafa

Senior Project Manager

My passion and belief in Nationwide has meant I have worked there for over 20+ years.  Predominantly my experience has been centred around supporting the frontline channels and I’ve had a variety of roles giving me a wide breadth of experience from strategy to employee engagement.  I am currently Channel Enablement Lead Manager, where my primary responsibility is to develop the strategy and lead the operational communications function that supports our frontline colleagues across the UK (circa 8,000 people).  Supported by a great team, it is an interesting and challenging role. We are continually looking to ensure our communication methodology compliments the agile working environment of our people and is an enabler to them delivering an excellent member (i.e. customer) experience

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Alison Bennett

Director of HR

Passionate about people and the part they can play in Sense, a national charity that supports people who are deaf/blind, have sensory impairments or complex needs, to enjoy more independent lives

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Ghassan Karian

Founder and Managing Director

Ghassan Karian is the founder and Managing Director of Karian and Box and spends the majority of his time working with the senior leaders across a range of organisations, helping them to better understand the power of their people. He spent 12 years in-house, with roles including Director of Internal Communication for British Gas, ICI plc and Rolls-Royce plc. He began his career in PR, for the Labour Party and as Head of Media Relations for Saatchi and Saatchi PR agency, Rowland Communication. He founded Karian and Box in 2006.

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Eoin Cotter

Internal Communication & Employee Engagement Advisor

As a Communication and Employee Engagement Advisor, Eoin works closely with a range of internal communicators to understand their challenges. He is passionate about helping other communicators to leverage measurement and data to increase the effectiveness of their employee communications efforts. Outside of work, Eoin can be found playing and coaching Gaelic football, and working alongside his wife in their hugely successful start up cafe, Good for the Soul.

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Patricia Mestre

Head of Internal Comms and Change Management

Internal and external Communications, Marketing and sales experienced professional in both national and multinational environment – and for different targets: from small and medium size to large enterprise companies.

Passionate about adding value to the organization: weather is the sales funnel, or internal affairs, engaging co-workers and other company groups towards the same ultimate goal.

I have a combined experience in fulfilling MarCom roles, with account management/business development roles that helped successfully connect sales needs to marketing instruments towards sales goals.

I have gathered experience in brand awareness and demand generation, marketing operations and communications goals for EMEA, APAC and Brazil territories.

My previous and current roles include managing a team with strategic thinking to deliver go-to-market programs that affect the sales pipeline and revenue growth, using instruments such as PR, events, email marketing, telemarketing, content creation and advertising.

Currently creating best practices in a 3500+ employee’s bank, supporting successful delivery of key organizational change programs through change management support, communications strategy and other activities.

On a personal level, I am very keen on liaising with different organizational teams, getting things done, and learning from every experience.

I am a people person. I have the creativity and ideas of a marketer but can drive results like sales. Always with a sense of urgency, energy, commitment and a smile 🙂

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Dan Coles

Global Head of Internal Communications

Dan is the Global Head of Internal Communications for leading international financial services provider, Travelex.  His role is to help join the dots and deliver a cohesive, purpose-driving narrative within the business – to engage them in their roles regardless of level to contribute to the business’s work to being fit for future.

Having Commercial front-line experience from his early career, Dan’s carried his first-hand experience of being ‘in the audience’ with him through his last eight years in Internal Communications – exploring the fun side of bringing the right messages for the right people to life, through various operational and strategic roles in the Financial Services and Nutritional industries.

Dan leads a team that helps colleagues find their voice through their award-winning channels suite, with a passion and excitement for the growing role technology plays in driving smoother, more engaging communication and insight.

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Robert Porter

Head of Customer Success in EMEA

As Head of Customer Success in EMEA, Robert Porter leads the Strategic Partner Management team in charge of driving business value for large enterprises using Workplace by Facebook. Robert’s team is in charge of driving growth and adoption for customers using Workplace by delivering ROI on their implementations through strategy, change and project management. As an early member of the Workplace team globally, Robert has worked with Workplace’s largest and most strategic accounts (RBS, A1 Telekom Austria, DFS, Deliveroo, Landmark Group, Securitas among others). Prior to Workplace, Robert worked at LinkedIn as a Relationship Manager helping global enterprises in their Talent Transformation journey. Before that, he worked in various consultancy firms in Business Development and Lead Analyst roles. Robert graduated from the University of Birmingham and lives in London.

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Marcos Eleftheriou

Head of Culture & Internal Communications

Marcos is Head of Culture & Internal Communications who, along with the broader People team, is responsible for cultivating a strong company culture; ensuring team engagement, developing the Ennismore employer brand, and for bringing the global Ennismore team closer together.

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Alissa Clarke

Senior Brand and Communications Manager

For more than 10 years I have been helping to bring brands to life using my varied experience across brand management, internal communications, change management, PR, media, digital and stakeholder engagement. My broad experience means I can take the best practices from all communications disciplines to build great experiences that drive engagement in my current role.

I am the Senior Brand and Communications Manager at Tate & Lyle PLC, a global provider of solutions and ingredients for food, beverage and industrial markets, and for the past 6 years, I have been responsible for the corporate brand, global internal communications programme and external corporate digital communications. I am in an opportunistic position as owner of the brand and internal communications to bring the two together to really drive brand love and engagement with colleagues.

My aim is to help every colleague love the company they are part of building and to help them become a true brand ambassador. I work in a small communications team of just nine people who manage the global PR, media, brand, internal communications and digital communications for our global business, and our internal challenge is finding new and interesting ways to connect 4500 people across 60 locations and 27 countries around a single idea – that together we make food extraordinary!

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Martha McKenzie-Minifie

Head of Corporate Communications

Martha is head of corporate communications for the UK, Ireland and Middle East for global bank ING. She is passionate about storytelling, strategy and social media and manages the team responsible for external and internal communications, and UK marketing such as marketing communications, events and sponsorships. Her experience in marketing and communications includes almost 10 years as a journalist on daily, weekly and Sunday newspapers and magazines before joining ING in 2009. Martha was previously a spokesperson on consumer economics and appeared on BBC News, Sky News and CNBC during that time.

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Chris Seth

Managing Director

Experienced manager and entrepreneur:

– Building and leading high performance teams globally
– Delivering business growth and returns for shareholders
– Establishing category defining companies in Europe
– Top level connections in media, marketing and technology sectors
– Achieving commercial growth through passion, energy and innovation

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Keren McCarron

Head of Corporate Affairs & Communications

Experienced comms practitioner Keren McCarron has worked in communications roles for 15 years.  Her passion, enthusiasm and love for her work are always evident. Keren has managed across all areas of the comms mix, including corporate and brand PR, internal and change comms, employee engagement, media relations, crisis and reputation management and stakeholder engagement. She’s also been known to fulfil the important role of chief snacks provider, fuelling folk at many a lively party or event thanks to her snacktastic position.

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Alan Oram

Creative Director

For over 20 years Alan has been creatively harnessing unique ideas and turning them into powerful campaigns, communicating stories inside and out, for organisations of all shapes and sizes.

Thinking deeply, shocking occasionally, laughing frequently and delighting consistently.

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Alenka Daniel

Internal Communications Manager

Since I started my career in the NHS, I have been driven to make work fun. By pushing boundaries and bringing energy and creativity to internal communications, I’ve helped people find their voice at work and empowered them to create a workplace they love.

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Megan Skinner

Deputy Director of communications

Working for two of the biggest hospital trusts in London and one of the largest charities in the UK, I have led award-winning teams to deliver integrated, inspired and impactful communications. I love a challenge, and bringing employees together across large cultural and geographical areas to love their job is why I get out of bed in the morning.

I am humbled to have worked with talented and compassionate doctors, nurses and social workers and if I can help them deliver better care to the people who need it most, I know I have succeeded.

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Tomás Maunier

Sales and Marketing Director

Brazilian born, Argentine descent, born in 1979.

Lawyer by degree, turned into marketing buy trade, ended up as restaurateur by choice.

Worked in the legal industry between 1997 and 2005 before moving to the marketing industry in 2005 in Buenos Aires, Argentina.

Moved to Leeds, UK, in 2007 and worked in marketing and account management for companies like Williams Lea Ltd until 2010.

In 2010 established Fazenda restaurant in Leeds with Robert Melman and subsequently Bossa and Picanha and Tast Catala.

Today City District Ltd is business of over 400 employees, with 7 different locations. Tomas is responsible for the overall running of the company in charge of the Accounts, HR, Marketing and Operations teams. Reporting to Robert Melman and the board of City District Ltd.

Winner of 42 under 42 awards for Insider Yorkshire 2016.

NRB Top 50 operator 3 years running.

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Sophie Theen

Head of HR and Talent IIFS

I am a HR Leader who enjoys setting HR & Talent practices up from scratch be it for a project or a startup. My passion lies in helping companies understand the importance of People, Culture and Talent as akey in success at the same time championing in Diversity & Inclusion.

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Click here to view the 2018 Event Guide

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2018 What to Expect

The key topics that were examined during the Conference included:

• How internal communication is taking over the employee engagement role from HR
• How internal communication is impacting on the employee journey
• The changing workforce and how the way we communicate also has to change
• How effective internal communication links our people to our customers
• The cultural and competitive advantage that comes from effective communication
• Internal communications as part of an overarching people strategy
• World class case studies from organisations getting their internal comms strategies right

Quick facts

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Testimonials

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Location

Website-location

17th september 2019
VICTORIA PARK PLAZA

239 VAUXHALL BRIDGE ROAD,
LONDON, SW1V 1EQ

The four-star Park Plaza Victoria hotel in London, situated within walking distance of Victoria train, coach, bus and Underground stations, provides an excellent transportation link to London Heathrow and London Gatwick airports. The hotel is also centrally located to some of the city’s main tourist and shopping attractions, including Buckingham Palace, Harrods, the Houses of Parliament, Theatreland and Oxford Street.

On-site facilities include dining options, Amber Spa and an Executive Lounge, this Victoria Station hotel is thoughtfully designed to suit business, conference and leisure travellers alike. The Park Plaza Victoria London is also a non-smoking hotel.

DIRECTIONS:

From London Paddington National Railway Station (approx 25 mins)

  • Take London Underground
  • Travel via the southbound Bakerloo Line service to Oxford Circus
  • Change for the southbound Victoria Line service and depart at Victoria
  • Walk south on Wilton Road for 100 metres
  • Park Plaza Victoria London will be on your left

From King’s Cross & St. Pancras National Railway Station (approx 15 mins)

  • Take the London Underground
  • Take the Victoria Line southbound towards Brixton
  • Depart at Victoria
  • Walk south on Wilton Road for 100 metres
  • Park Plaza Victoria London will be on your left

Register Now

You can find below the different ticket packages available for the event. Whether you’re coming alone, or with a group of colleagues, we have an option best suited to you.

Standard

1 TICKET

  • End User Registration
  • Access to all streams
  • Access to 1-2-1 Meetings Networking App
  • Lunch and refreshments
  • Drinks and Networking
  • Printed Event Guide
  • Download of presentation slides
  • After Event Drinks Party

Only:

£595 +VAT - £119.00 Order now

Date: Thursday 26th September

Bronze

2 TICKETS

  • End User Registration
  • Access to all seminar streams
  • Access to 1-2-1 Meetings Networking App
  • Lunch and refreshments
  • Drinks and Networking
  • Printed Event Guide
  • Download of presentation slides
  • After Event Drinks Party

ONLY:

£995 +VAT - £199.00 Order now

Date: Thursday 26th September

Silver

5 TICKETS

  • End User Registration
  • Access to all seminar streams
  • Access to 1-2-1 Meetings Networking App
  • Lunch and refreshments
  • Drinks and Networking
  • Printed Event Guide
  • Download of presentation slides
  • After Event Drinks Party

ONLY:

£1995 +VAT - £399.00 Order now

Date: Thursday 26th September

Gold

10 TICKETS

  • End User Registration
  • Access to all seminar streams
  • Access to 1-2-1 Meetings Networking App
  • Lunch and refreshments
  • Drinks and Networking
  • Printed Event Guide
  • Download of presentation slides
  • After Event Drinks Party

ONLY:

£2995 +VAT - £599.00 Order now

Date: Thursday 26th September

Supplier

1 TICKET

  • Industry/Service Provider
  • Lunch & refreshments
  • Drinks & networking
  • Presentation slides
  • Access to video library

ONLY:

£1495 +VAT - £299.00 Order now

Date: Thursday 26th September

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