DANIEL THWAITES: TRANSFORMING EMPLOYEE ENGAGEMENT THROUGH LEADERS AND COMPANY CULTURE

Today our Editor, Lizzie Akass, is delighted to be joined by Jo Carlin, Director of People & Development at Daniel Thwaites. Daniel Thwaites is a hospitality company established over 200 years ago that now owns circa 250 pubs, characterful inns and hotels. Having joined in 2016 she is transforming the way the business approaches the management, development and engagement of its 1600 workforce, who are spread the length and breadth of the country.

Daniel Thwaites explains how it significantly improved its employee engagement and retainment on a budget through investing in culture and leaders.