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Chair Report

It’s rare that I don’t have music playing – in the car, at home, through my headphones if I need to focus at work. All my favourite films are musicals, and I’ll tell anyone the woes of life as a tenor in a choir (read The Alto’s Lament and that’s basically it, but lower … ). I love the way songs tell stories and how music sparks an emotional response. I’ve sung in a choir for five years and find it both uplifting and a perfect way to detach from any stresses of the day job and use my brain in a completely different way.
So I sat straight up when I heard how DHL have used to songs to help bring their culture to life, during a nine-year employee engagement programme that’s seen engagement scores rise up by 20 points.
When I came to write my chair blog I was inspired by DHL’.s Rick Jackson, so here’s my Top of the Pops style reflections on the great content covered in my hall across the day.
Lean On Me – Bill Withers We started with a brave and honest presentation from Beth Toms who told us how Monzo Bank has placed employee wellbeing at its centre during a period of staggering growth. Work/life harmony is crucial to the employee experience a challenge for the bank, which is as much a tech start-up as it is a financial institution and which has identified the long hours and ‘burn out’ culture
associated with start ups as a real risk. Beth outlined the support she, personally, has received from the bank via a number of initiatives from mental health firstaiders to an innovative approach to people management: each colleague has Kate Jones Institute of Internal Communications both a manager and team lead, The team lead’s role is focused not on tasks, objectives and performance but on understanding more about what’s happening in someone’s life, how they’re feeling and where they might benefit from support.

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Chair Report – Employee Engagement Summit 2018 – Kate Jones

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