Knowledge - Insights: Chair Reports

A Blog from the Chair

As Chair of the Employee Engagement 2017, I was asked by the organisers to write a summary of the day. Last time they asked me this, I was caught slightly on the hop and hadn’t really taken proper notes (being focussed on the here and now) so this time I was really prepared! I had sheets for every speaker, I was making notes to keep and notes for links, I took photos, I followed everyone I could follow on Twitter. It’s a very intensive day though, and somewhere around the middle my note taking enthusiasm waned (it’s never very strong in the first place!).
So, when I came to sit down and write my piece, I found I perhaps didn’t have as much recorded as I thought. Of course I have also left it to the last minute (my engagement with the task not being very high, and 750 – 1000 words is a lot!). I also found myself questioning how representative my words wouId be of a set of speakers who were passionate, practical, engaged, enthusiastic, emotional and inspiring. If you were there, then you saw them and experienced them, if you weren’t then my few words here can’t do more that give you a tiny flavour of a great day.
I’ve decided to do something different, I want to give you a snapshot of all the individual elements of engagement that I observed that came together to produce a really super conference. Because when it comes down to it what we are talking about, as always, is people and the great things they can accomplish.
Let’s start with me! I arrived good and early on the day. Earlier than I needed perhaps, but I take pride in not being late, in being prepared, in being professional. I like to make sure I’m miked up, that I’ve chatted with the tech crew, checked in with as many speakers as I can find, looked at the room, worked out any tech I’ve got to use. I was also bringing along banners and equipment for my team to set up a little stand, so I wanted to set that up so they could just swing into action and do their thing. We can deduce from this that I’m feeling engaged! If you asked me, I’d say, yep – I want the day to go wel I. I want the speakers to feel at ease. I want the delegates to enjoy the whole experience. I probably wouldn’t tell you I was engaged, but I might say “I love my job and I want to do it well!”
As I walk into the conference hotel, I’m cheerfully greeted – not by conference staff at this point, just by the every day hotel staff. It’s a good sign – it puts a smile on my face. They direct me downstairs, where my coat is taken by an equally efficient and cheerful lady in the cloakroom. When I spy her later, under a flood of coats, she is still smiling.

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Chair Report – Employee Engagement Summit 2017 – Cathy Brown

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