Voice of the Employee

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How to boost employee productivity in an open plan office

According to a recent Harvard study, workers in open plan offices have 70% less physical interactions with other colleagues, making teams less collaborative as the majority choose to email each other than bringing the conversation face to face. However, according to Instant Offices, there are several ways in which issues associated with an open-plan office […]

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UK Businesses are failing to recognise employees’ anxieties around communicating in the workplace

UK companies are failing to support employees suffering with work-related performance anxiety, the business world’s equivalent to stage fright, despite it being a regular occurrence for many workers, according to new research. RADA Business, the commercial subsidiary of the Royal Academy of Dramatic Art which provides communication skills training for corporate individuals, has published the […]

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Standard Chartered chief quits after ‘inappropriate behaviour’ finding

The head of compliance at Standard Chartered has stepped down after an internal investigation found his behaviour to be inappropriate. Neil Barry’s “managerial style, behaviour and language” towards staff was “not in line with our valued behaviours,” an internal memo said. The bank said Mr Barry’s behaviour was not bad enough for him to be […]

Career change1

One in two workers see little opportunity for career progression

Almost half (49%) of UK workers believe their current job offers little to no chance for career progression, reveals new research from employee experience management company Qualtrics. The Qualtrics research, which surveyed 1,000 UK workers, found that only 7% of UK workers believe there is a great deal of opportunity to progress their career in […]

Job vacancies

Most sought after job in the country pays much less than £20,000 a year

A new comprehensive report from leading UK based jobs search engine Adzuna reveals that the most sought-after job in the UK is an Emergency Ambulance Driver offering only £16,634 a year. This insight comes from research analysing Adzuna’s 1.2 million open job adverts from June – December 2017 by looking into the job titles that […]

Confirmit

Confirmit launches new employee pulse solution to empower voice of the employee

Confirmit has announced the launch of a new solution that will enable businesses to run highly flexible, employee listening programmes that transform their employee voices into business change. Confirmit Employee Pulse provides a ground-breaking approach to delivering an empowered employee feedback approach, creating a solution that supports any type of employee feedback, from company-wide surveys, […]

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Frontline contact centre workers morale hit by huge problems contacting their own management

Contact centre outsourcer Kura and software specialist Inisoft have teamed up with CCA Global to understand the challenges the front-end advisors face in delivering a great service. A study of around 600 advisors paints an up-to-date picture of morale within the contact centre from a frontline perspective.   The study finds that frontline workers advising customers […]

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76% of communication professionals say campaigns are more successful when they use research

A national survey of marketing, PR and communications professionals reveals that despite the success of exploratory research in marketing and PR campaigns some professionals are not sold on the quality of the outputs.  Respondents from across the UK, Northern Ireland and Wales participated in the research study, commissioned by Sapio Research. The survey revealed that […]