Thought leadership

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Ryanair issues profit warning as strikes continue to plague the airline

Ryanair has warned investors its full-year profits will be lower than expected, partly due to the recent wave of industrial action. The airline said its profits would be 12% lower than the €1.25-1.35bn (£1.11-1.2bn) previously forecast, and it now expects profits of between €1.1-1.2bn. Ryanair said this was due to higher oil prices, higher costs […]

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RECORD NUMBER OF FINALISTS ANNOUNCED AT THE 2018 ENGAGE AWARDS – THE ONLY CUSTOMER AND EMPLOYEE ENGAGEMENT AWARDS PROGRAMME

Engage Business Media’s 2018 Engage Awards programme has broken records across the board with more categories, more finalists, and more entries deliberated over by more judges than ever before. For this year’s competition EBM are delighted to announce that we have a record number of deserving Engage Awards finalists across 19 categories selected by our […]

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Amazon investigating claims that some of it’s staff sold confidential customer data to third party

Amazon is investigating claims that some of its staff sold confidential customer data to third party companies. According to a Wall Street Journal (WSJ) report, employees of the e-retailer are offering internal data and other confidential information to independent merchants who sell their goods on the US giant’s website. The practice, which violates company policy, […]

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House of Fraser store closures to go ahead

House of Fraser has settled a legal row with a group of landlords removing one hurdle to a potential rescue deal. The deal means the department store chain can go ahead with its plan to close 31 of its 59 shops in January. The landlords had argued slashing rents on remaining stores was unfair to them, […]

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Facebook facing £500,000 fine from data Watchdog over Cambridge Analytica scandal

The UK’s data protection watchdog intends to fine Facebook £500,000 for data breaches – the maximum allowed. The Information Commissioner’s Office said Facebook had failed to ensure another company – Cambridge Analytica – had deleted users’ data. The ICO will also bring a criminal action against Cambridge Analytica’s defunct parent company SCL Elections. And it has […]

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Growth in services sector sees UK economy bounce back

The services sector, which includes bars, restaurants and hotels, accounts for about three-quarters of the UK economy.  The UK economy has bounced back from a soft patch in the opening months of 2018, according to a closely watched survey of the services sector that showed stronger than expected activity last month. In the latest sign that bad […]