Employee/Customer Engagement

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Employers offering the wrong kinds of perks says new research

As wage stagnation plods on past the decade mark and salaries aren’t much to shout about, the perks of a job can make all the difference to workers. Yet, the latest survey statistics on SME perks satisfaction shows that companies are far from offering the ones that really make a difference. Free beer and performance-based […]

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Insurers face being found guilty of ‘racial discrimination’ following BBC investigation

Insurers risk being found guilty of “racial discrimination,” a leading equality campaigner has claimed, following a BBC investigation. The Former Chair of the Equality and Human Rights Commission, Trevor Phillips, has reacted strongly to research by BBC Radio 4’s You and Yours, which suggests people with names common among ethnic minorities may be quoted more for […]


Ryanair warns of further disruptions to services ahead caused by worker issues

Ryanair is warning of “localised disruptions” as it recognises unions across the countries it operates in. The airline, which resisted worker representation for years, is also expected to extend union recognition to cabin crew. Last month Ryanair agreed to recognise a union for its 600 UK pilots. That followed a row over pilots’ rotas which […]

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Research reveals breakdown between workers and employers in trust recognition and communication

A new study from global employee engagement company, Reward Gateway, which surveyed 500 workers and 250 senior decision makers across the UK, has revealed that only 19% of employees feel completely informed about their employer’s corporate mission and only 23% of employees feel completely informed about the values of the organisation they work for. These […]

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Marketing leads the way as technology emerges as a top priority for job seekers

Workers are now putting technology high on their wish lists when looking for a new job, according to new research. The survey of 2,001 British adults carried out by gadgets and technology e-tailer, LaptopsDirect.co.uk, found that more than half of employees (53%) say that the standard of technology is a key consideration for accepting a […]