Employee/Customer Engagement

January blues no more: Lighting boosts mood and wellbeing

With Blue Monday just around the corner and January depression well and truly set in, new research has revealed how lighting can have direct impact on mood and wellbeing in the workplace and at home. A survey of 1,000 UK adults carried out by lighting supplier LED Hut, as part of the Brighter Britain report, […]

Canada Life enhances Employee Assistance Programme with over 1,000 discounts and perks

Canada Life is enhancing EmployeeCare, the Employee Assistance Programme provided with their Group Income Protection product. EmployeeCare will now offer businesses a total wellbeing solution including discounts and perks for employees, as well as tools to help employers measure utilisation and post updates to their employees via the app newsfeed. The enhanced service will be […]

Pension cold calling ban takes effect

A ban on nuisance calls about pensions has now come into force but people are still being urged to be on their guard. Cold-calling has been used by fraudsters trying to steal life savings or persuade people to invest in high-risk schemes. Some 10.9 million unsolicited pension calls and messages are made a year, according […]

John Lewis staff bonuses in doubt despite sales rise

John Lewis says sales in the seven-week Christmas period were 1.4% higher than for the same period last year. However, that may not be enough to secure a bonus for its staff this year, the firm said. Gross like-for-like sales, which strip out the impact of store opening and closures, at its Waitrose supermarkets, were […]

Fat Cats: Top Boss pay overtakes staff annual pay in three days

In the first three days of 2019 top bosses will have earned more than the typical worker will earn all year, according to a report. The average pay of a FTSE 100 chief executive is £1,020 an hour, research from the High Pay Centre and HR industry body the CIPD has found. By “Fat Cat […]

Workers seeking out benefits that deliver real-world connections with colleagues

Employees are increasingly keen for companies to offer them more team-based perks such as company sports teams, according to new research. A study of 2,315 UK workers published in the 2018 Great Perk Search Report by Perkbox shows that employees today are eager for bosses to offer them incentives that they can enjoy with their colleagues, […]

Oracle co founder Larry Ellison joins Tesla board

Tesla has appointed Oracle co-founder Larry Ellison and Walgreens Boots Alliance executive Kathleen Wilson-Thompson to its board. The move further strengthens the board as pledged by founder Elon Musk to the Securities and Exchanges Commission. The SEC fined Mr Musk over misleading tweets that he had funding to take Tesla private. Investors greeted the news by […]

Iceland to fight HMRC over wage dispute ‘madness’

The chief executive and founder of Iceland Foods has described a dispute with HMRC over the company’s Christmas savings scheme as “just madness”. Under the scheme, staff can voluntarily set aside money from their weekly wages and claim it back later. However, HMRC has told the company the payment means staff are technically falling below […]

Verint to extend it’s voice of the customer offering with acquisition of ForeSee

Verint is to acquire ForeSee, a leading cloud VoC vendor. The Verint-ForeSee combination will create the market’s most comprehensive omnichannel cloud VoC portfolio available – an analytics-rich offering that will allow organisations to better measure and understand customer experiences and prioritize the improvements that will have the greatest business impact. The acquisition will add ForeSee’s […]