Employee/Customer Engagement

Zain Sikafi

Why do UK workers suffer in silence?

by Dr Zain Sikafi, CEO and co-founder, Mynurva General awareness of mental health issues is growing, fuelled most recently by the rise of high-profile figures speaking out about their own mental health problems. While this is positive news, the fact remains that mental health in the workplace remains an important issue in need of attention. […]

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Ted Baker boss in forced hugging scandal takes leave of absence

Fashion chain Ted Baker’s chief executive Ray Kelvin is to take a voluntary leave of absence amid allegations of harassment. Last week, an online petition launched by employees accused 62-year-old Mr Kelvin of inappropriate comments and behaviour, including “forced hugging”. Ted Baker said its committee and board had been made aware of “further serious allegations” against […]

Employee feedback

One in two workers feel their employer doesn’t understand them or their potential

Half of the UK’s workforce feels misunderstood by their bosses according to research from ADP (Automatic Data Processing). The study, which surveyed over 2,000 workers across the UK, France, Germany, Italy and the Netherlands, found that 50% of UK employees feel their employers don’t understand them or their potential – higher than the European average […]

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Ted Baker staff launch petition over culture of ‘forced hugging’

Staff at fashion group Ted Baker allege there is a culture of “forced hugging” by the firm’s founder and boss, which they are now demanding be ended. A petition, launched by an employee, also accuses 62-year-old Ray Kelvin of inappropriate comments and behaviour. “It is part of a culture that leaves harassment unchallenged,” they claim. […]

Pub

Food glorious food: The key as most people employed in pubs while number shrink

Pubs are employing more people than 10 years ago, despite almost a quarter of them having closed over the same period, official figures show. According to research by the Office for National Statistics (ONS) this could be because an increasing number now serve food, which is more labour intensive. More than 11,000 pubs have closed, […]

Gender Gap

Women gain higher earnings than men from degrees

Women are much more likely than men to get an increase in earnings from going to university, says an analysis of salaries at the age of 29. The study, from the Department for Education and Institute for Fiscal Studies, says women with a degree earn 28% more than non-graduate women. Men with degrees earn an […]

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Royal Mail profits half as cost cutting runs behind schedule

Half-year profits at Royal Mail have tumbled after the company failed to cut costs as quickly as hoped. Pre-tax profit more than halved to £33m for the six months to 23 September despite a 1% rise in revenues to just over £4.9bn. Revenue from its GLS European parcel operations was up 9%, offsetting a 1% […]

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Apple to follow Co-op lead and employ human trafficking victims

Apple has announced a programme to help human trafficking victims get behind-the-scenes jobs at its stores. The technology company has teamed up with an NGO that will help the victims pass interviews for caretaker and landscaping posts among other roles. The individuals will not be identified to Apple and will be employed by its suppliers […]

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Utilities come out on top with two double winners at record breaking 2018 Engage Awards: Media companies and retailers also hit the heights

Utilities organisations Corona Energy and Northumbrian Water Group were both double category winners at Engage Business Media’s 2018 Engage Awards, the only customer and employee Awards programme, announced this week. Affinity Water also picked up an Award for the utilities sector, while Rachel Williams from SSE won the new individual ‘Tomorrow’s Leader’ category, making it […]