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NICE launches NEVA ‘the world’s first robotic virtual attendant for employees’

A personified desktop assistant, NICE Employee Virtual Attendant (NEVA), transforms employee capabilities to enhance operational efficiency, bolster sales efforts and drive regulatory compliance via on-demand and automated, always- on guidance Powered by NICE’s proven, market leading Desktop Automation technology, NEVA offers real-time process guidance when called for or automatically when an opportunity is identified. This […]

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More than nine in ten mid-market IT leaders say their workforce not ready for digital transformation

An alarming 92% of UK mid-market IT leaders don’t believe that their workforce is ready to embrace digital transformation, according to a new ‘Mid-market IT priorities 2018’ report published today by Cloud, Data Centre and Communications solutions provider, Node4. The research also finds that budgets, recruitment, and middle management challenges are affecting organisations, resulting in them having to re-evaluate […]

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Four in five IT chiefs admit their organisations need help with AI

Just one in five (19 per cent) of senior IT decision-makers in the UK say their company currently has what it takes to develop artificial intelligence (AI) initiatives, research by global reviews and customer insights company Feefo has found. Despite 71% of respondents saying they believe AI will live up to its huge potential, more […]

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Insider and third party access to an organisation’s network one of biggest IT leaders’ concerns

Bomgar, a leader in identity and access management solutions for privileged users, today launched the 2018 Privileged Access Threat Report. The global survey explores the visibility, control, and management that IT organisations in the U.S. and Europe have over employees, contractors, and third-party vendors with privileged access to their IT networks. According to the report, formerly […]