Employee/Customer Engagement

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Employers failing to report pay gap now in ‘last chance saloon’

Employers that fail to publish their gender pay gap on time are being warned they are in the “last chance saloon” and may face “unlimited fines”. For the first time private and public bodies have been instructed to publish the difference between what their male and female employees earn. But with the final 4 April […]

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Only one in five customers say they have been informed of the new open banking initiative

UK consumers would like their bank to provide them with more opportunity and better quality services for their finances as the Open Banking initiative roll-out begins. With the belief that consumers deserve better banking, the Emerging Payments Association (EPA), the UK’s leading member association of payments industry influencers, conducted a national survey of 2,038 UK […]

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Pub chain Wetherspoons profits up as restaurant trade hits tough times

Pub chain JD Wetherspoon is weathering tough times in the restaurant trade, according to boss Tim Martin. He says there has been a backlash against “trendy-type, restaurant-type” chains which are now seeing higher costs and tough competition. Wetherspoon is “technically” facing the same pressures, but “we seem to be doing quite well”, he told the […]

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Employers offering the wrong kinds of perks says new research

As wage stagnation plods on past the decade mark and salaries aren’t much to shout about, the perks of a job can make all the difference to workers. Yet, the latest survey statistics on SME perks satisfaction shows that companies are far from offering the ones that really make a difference. Free beer and performance-based […]

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Insurers face being found guilty of ‘racial discrimination’ following BBC investigation

Insurers risk being found guilty of “racial discrimination,” a leading equality campaigner has claimed, following a BBC investigation. The Former Chair of the Equality and Human Rights Commission, Trevor Phillips, has reacted strongly to research by BBC Radio 4’s You and Yours, which suggests people with names common among ethnic minorities may be quoted more for […]