Employee/Customer Engagement

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Not all doom and gloom in the high street as super six buck the trend

Sometimes it seems there’s nothing but doom and gloom on the UK’s High Streets. This week we heard profits were down at Debenhams and a big deal between shopping centre owners Hammerson, which owns Birmingham’s Bullring, and Intu fell through. New store openings are at their lowest level for seven years. And mid-range restaurants are closing branches left, right […]

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People saving less than ever: Only 50% add to savings each month

We all know we need to save for the future but reining in spending can feel like an impossible task. Investment specialists, Legal & General, take an in-depth look into Britain’s saving habits, the psychological reasons why we don’t save more and the best way to grow your money according to the experts. Less than […]

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WPP staff will feel ‘liberated’ by the departure of founder Sir Martin Sorrell

Many of WPP’s 200,000 staff will feel “liberated” after the departure of founder Sir Martin Sorrell, according to one of his most senior lieutenants. Stephen Allan, boss of WPP-owned media buying agency Mediacom, said Sir Martin’s energy would be missed. But he added Sir Martin always had an owner’s mentality about running WPP, which many […]

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Rises in National Living Wage make jobs more interesting and fulfilling

Rises to the National Living Wage (such as the increase on April 1st) are having a wider-than expected ripple effect on the lives of British workers, by increasing people’s job satisfaction and opportunities. A study by alldaypa, the leading contact centre for the SME industry, asked workers over 27 years of age, who are paid the National […]

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Outsourced staff “lose out on wages and rights” says Union

The TUC says labour laws need “beefing up” to protect the rights of workers employed by outsourcing firms. The union body says such workers cannot challenge the “parent” company over minimum wage or holiday pay abuses. The TUC has called on the government to give subcontracted workers the right to challenge the end employer. The […]

90048605 - northampton, uk - oct 26, 2017: view of dfs sofa experts logo in nene valley retail park.

DFS profit plunges by more than half amid ‘challenging market conditions’

Sofa and living room furniture specialist DFS has reported a fall in both sales and pre-tax profits for the six months to 27 January amid “challenging market conditions”. The firm said revenue before acquisitions was down by 3.5% to £366.5m, on profits 58.1% lower at £7m. But when the group’s recent acquisition of the Sofology […]

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Employers failing to report pay gap now in ‘last chance saloon’

Employers that fail to publish their gender pay gap on time are being warned they are in the “last chance saloon” and may face “unlimited fines”. For the first time private and public bodies have been instructed to publish the difference between what their male and female employees earn. But with the final 4 April […]