Employee/Customer Engagement

Highlights video EES

RE-LIVE THE EMPLOYEE ENGAGEMENT SUMMIT

Engage Business Media’s third annual Employee Engagement Summit, held in April 2017 with a new record attendance of 500, is being universally acclaimed by delegates, sponsors and speakers as a roaring success as the Summit firmly establishes itself as the biggest and best of its kind in Europe. From a scintillating scene setting opening keynote […]

58498674 - los angeles, usa - february 22, 2016: united airlines airplanes at los angeles international airport (lax) in the usa. united airlines is an american airline headquartered in chicago.

UNITED AIRLINES TO LINK PAY MORE CLOSELY TO CUSTOMER SATISFACTION!

Two weeks after a passenger was violently dragged from one of its planes, United Airlines says it is to link pay more closely to customer satisfaction. The US company has also revealed its chief executive, Oscar Munoz, will now not become chairman, as anticipated. The airline has been under heavy scrutiny since video of the […]

18766839 - flying with children  mother and sleeping two year old baby girl travel on a commercial airliner

UNITED AIRLINES IN NEW ROW OVER MOTHER BEING STRUCK BY HER BABY’S PRAM

American Airlines has removed an employee from duty after an ugly clash over a baby’s pram in San Francisco. A passenger who uploaded video of the aftermath of the incident said a mother had been struck with the pram as it was forcibly removed by the employee. The video shows the employee saying, “Hit me! […]

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500 PEOPLE ATTEND THIRD EMPLOYEE ENGAGEMENT SUMMIT: NOW THE BIGGEST AND BEST EVENT OF ITS KIND IN EUROPE

Engage Business Media’s third annual Employee Engagement Summit, held last week with a new record attendance of 500, is being universally acclaimed by delegates, sponsors and speakers as a roaring success as the Summit firmly establishes itself as the biggest and best of its kind in Europe. From a scintillating scene setting opening keynote on […]

Online retail

SWITCH TO ONLINE BANKING CONTINUES AS 160 RBS AMD NATWEST BRANCHES TO CLOSE

Hundreds of jobs will be lost following a decision to close almost 160 RBS and NatWest branches. RBS blamed a “dramatic shift” in banking, with branch transactions falling 43% since 2010. In the same period, online and mobile transactions have increased by more than 400%. About 770 staff will be affected as 30 RBS and […]