2016 Employee Engagement Summit Available Presentations

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PLENARY KEYNOTE PRESENTATIONS – HALL 1 & 2

09:00-09:15 COCA-COLA CASE STUDY: ENGAGEMENT IS A CHOICE – WHY AMBASSADORS MATTER

Melissa Hungerford, VP, Talent & Leadership, Coca-Cola Enterprises

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09:15-09:45 THE RETURNS TO EMPLOYEE ENGAGEMENT

Alex Edmans, Professor of Finance, London Business School

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09:45-10:15 TIMPSON CASE STUDY: UPSIDE DOWN MANAGEMENT

John Timpson, Chairman, Timpson

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HALL 1 AVAILABLE PRESENTATIONS

EMPLOYEE & CUSTOMER ENGAGEMENT, LINKS TO PERFORMANCE & PROFITABILITY

11:30-11:50 SOFOLOGY CASE STUDY: AGILE HR STRATEGIES THAT ENGAGE SOFOLOGISTS & ACCELERATE BUSINESS GROWTH

Alyson Fadil, People Director, Sofology

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11:50-12:10 FACING UP TO SOME AWKWARD TRUTHS ABOUT EMPLOYEE ENGAGEMENT: AN EVIDENCE-BASED APPROACH

Rob Briner,Professor of Organisational Psychology, University of Bath

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INTERNAL COMMUNICATIONS & THE VOICE OF THE EMPLOYEE

12:35-12:55 THE FUTURE OF ENGAGEMENT

Cathy Brown, Executive Director, Engage For Success

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12:55-13:15 DON’T BOTHER LISTENING IF YOU’RE NOT GOING TO ACT

Francis Goss, Commercial Director, Grass Roots

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TALENT & RECRUITMENT, INCLUDING SOCIAL ENGAGEMENT

14:35-14:55 SEGMENT YOUR TALENT TO GET CLOSER TO THE CUSTOMER

Lesley Uren, Partner, People and Talent, PA Consulting Group

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14:55-15:15 HAS WORK LOST ITS MEANING? ADDRESSING INCONGRUITIES AT WORK TO INVIGORATE PEOPLE AND ORGANISATIONS

Dr. Maretha Prinsloo, Managing Director, CognaDev

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LEARNING & DEVELOPMENT

15:20-15:40 HOMESERVE CASE STUDY: MAXIMISING TECHNOLOGY – DRIVING EMPLOYEE ENGAGEMENT

Vatsana Gordon, Head of Workforce Management, Homeserve

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16:00-16:20 ADAPTIVE LEARNING – A WIN WIN FOR EVERYBODY

Bill Parker, Business Development Manager, Qnnect

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FUTURE OF WORK

16:40-17:00 THE PSYCHOLOGY OF YOUR FUTURE EMPLOYEES

Lucy Standing, Vice Chair, Association for Business Psychology

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17:20-17:40 MILLWARD BROWN CASE STUDY: HOW SHARING KNOWLEDGE HELPS TO WIN BUSINESS: ENGAGING YOUR EMPLOYEES & IMPROVING COMMUNICATION FOR BUSINESS RESULTS

Deepa Ramesh, Global Community Manager, Millward Brown
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HALL 2 AVAILABLE PRESENTATIONS

STRATEGY & LEADERSHIP

11:10-11:30 ENGAGING THE WORKFORCE THROUGH TEAM INITIATED JOB CRAFTING

Giles McClelland, Division Leader of Business, Economics and InternationalBusiness, University of Central Lancashire

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11:30-11:50 INSPIRATIONAL PRESENCE: THE ART OF ENGAGEMENT

Dr. Amanda Potter, Managing Director, Zircon Management Consulting
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11:50-12:10 MEASURE YOUR SERVICE CULTURE TO IMPROVE CUSTOMER SATISFACTION AND EMPLOYEE ENGAGEMENT

Claire Bonniol, Managing Director & Alexis Grabar, Founding Partner, Academie du Service UK
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TRANSFORMATION & CHANGE MANAGEMENT

12:15-12:35 SAY “YES” TO THE MESS – DE ‘THINGIFYING’ EMPLOYEE ENGAGEMENT

Steve Chapman, Chief Adventurer, CSS Change & Creativity

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EMPLOYEE & CUSTOMER ENGAGEMENT

14:15-14:35 BUILDING A BRAND FROM THE INSIDE OUT

Victoria Lewis-Stephens, Managing Partner, Instinctif Partners

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14:55-15:15 ONE SIZE DOES NOT FIT ALL – INSIGHTS FROM RYANAIR, PETS AT HOME & AVIVA AND THE DIFFERENT APPROACHES THEY HAVE TAKEN TO IMPROVE EMPLOYEE ENGAGEMENT

Adrian Swinscoe, Consultant, Rare Business

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TECHNOLOGY, INCLUDING A.I IoT & DIGITAL

15:40-16:00 LV= CASE STUDY: EMBRACING THE CULTURE OF THE FUTURE

Peter Sinden, Director of Sales & Service GI, LV=

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REWARD & WELLBEING

16:40-17:00 JOHN LEWIS PARTNERSHIP CASE STUDY: CARE IN OUR COMMUNITY

Jane Burgess, Partnerships’ Counsellor – Main Board Director,John Lewis Partnership

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17:20-17:40 WHY ENGAGING YOUR WORKFORCE THROUGH SPORT IS HEALTHY FOR BUSINESS

John Butcher, Corporate Manager, Business Solutions, Decathlon UK

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